The World And.
Jenna van Bentum
ABN: 97 897 470 098

The World And does not provide ticketing for transport or flights.

The World And will advise you on your itinerary and how to book your trips, however, bookings and confirmations are made by you. Accommodation booking is available for some accommodation options.

The World And takes no responsibility for any cancellations or missed flights and travel connections.

Clients Making Own Bookings

All bookings made through various websites via links included in your itinerary are subject to the terms and conditions of the company the booking is being made through. The World And takes no responsibility for these bookings and all dealings are between the booking company and the client.

The World And takes no responsibility for financial loss.

Prices
All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact your consultant for up-to-date prices.

For payments by Credit Card, Debit Card and Paypal an additional 1% fee will be applied.

Packages will be quoted and a 50% pre-payment will be required upon quote acceptance.

Cancellations
Subject to the booking type. Cancellation policy for each individual booking type will be made available with your invoice and booking confirmation.
All charges incurred by late cancellations will be charged to the customer or debited from refund.

Service Guarantee
The World And booking and advisory service comes with the guarantee that your plans will be provided with skill and due care. Your plans will be reasonable fit for the specified purpose and can reasonably be expected to achieve the desired result based on the information communicated to us. You plans will be provided within a reasonable timeframe.

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Refunds
Please choose carefully. We do not normally give refunds if you simply change your mind on your overall holiday destination/s once your itinerary has been sent to you, you make a wrong decision or you do not follow through on your holiday plans. You can choose between a refund, exchange or credit if the itinerary received does not match your criteria given to the consultant during your consultation.

Advice and Recommendations
Although we are well trained and knowledgeable in the area of travel, all advise given is general in nature due to our every changing world and industry. We can only give recommendations based on shared information or personal experience at the time of our experience.

Liability
To the extent permitted by law, neither The World And nor any of its related bodies corporate, directors, employees or agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part.  Our liability will also be limited to the extent that any relevant international conventions, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, limit the amount of compensation which can be claimed for death, injury, or delay to passengers and loss, damage and delay to luggage. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law).  This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).

Special Requirements
Our goal is to provide you with a custom made itinerary that caters to your special requirements. Please liaise with our consultants with any requirements you and your family may have.

Passports and Visas
All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport.  When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. If this is not the case, you must let us know. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility.
If you need information regarding visas, passports and other travel document requirements for your trip, please let your consultant know. We can provide you with general information on visa and passport requirements that apply to international travel recommendations made by us.
For online bookings, you can contact an external visa provider such as Visa Central (http://au.visacentral.com/109501) directly. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part).

If you are travelling to the United States please see https://esta.cbp.dhs.gov for important information regarding compulsory pre-registration for their visa waiver program (“ESTA”). Australian passport holders will not be able to enter the United States without a valid ESTA (or visa). Please note, you may not meet the eligibility requirements of ESTA and may be required to obtain a visa.

Travel Insurance
The World And strongly recommends that you take out appropriate travel insurance to cover your full travel arrangements. Travel insurance is also strongly recommended by the Department of Foreign Affairs and Trade for all overseas travel. Your insurance protection should include cover for cancellation, medical and repatriation expenses, personal injury and accident, death and loss of personal baggage and money and personal liability insurance for all members of your family.
Insurance cover offered by credit card companies or reciprocal medical cover agreements are often not comprehensive.
The World And can provide information to you about travel insurance. For details of the services they provide, including a quote, please refer to their Financial Services Guide/Product Disclosure Statement.

Travel Advice
The World And recommends that you contact the Department of Foreign Affairs and Trade or visit their website at www.smartraveller.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with DFAT, so that you may be more easily contacted in an emergency.

Health
The World And advises that all clients ensure they are aware of any health requirements and recommended precautions relevant to your travel and ensure you carry all documentation to support and vaccinations obtained.
In some cases, failure to present required vaccination documentation (e.g. proof of Yellow Fever vaccination) may deny you entry into a country. We recommend that you consult with your local doctor, travel medical service or specialist vaccination clinic before commencing your travel.  General health advice for the destination you wish to visit is also available from DFAT (see smarttraveller.gov.au).

Privacy
Security Pertaining to Your Information

The World And strives to ensure the security, integrity and privacy of personal information submitted to our website.
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures.
If you provide your personal details to The World And then you agree that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in our Privacy Policy.
In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients.  Such recipients may include the overseas travel service providers (e.g. airlines, accommodation or tour providers) with whom you make a booking.  These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is based.  We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside of Australia.
Generally, we will only disclose your personal information to these persons in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Where we disclose your personal information to any person (including any overseas recipients), you agree that we will not be required to ensure that person’s compliance with Australian privacy laws or otherwise be accountable for how they handle your personal information. When used above, “disclose” includes to transfer, share, send, or otherwise make available or accessible to another person or entity.

Third Party
www.theworldand.com does not and will not sell or deal in personal or reader information. We will never disclose your personal details to a third party except if required by law.
We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
Your details will be shared with necessary third parties should you win a giveaway or competition with us.  You will of course know about this and be asked for your details using the details you have provided to enter. You can refuse prize if you wish.

Subscription
www.theworldand.com collects the personal data that you volunteer when registering on our website, or through comment forms, or by email. This information will only be collected by lawful and fair means. This information is used for identification purposes and to contact you if necessary.
You can request to change or or be notified what personal information we have of you. This must be done in writing and you must provide proof that you are who you are asking of.

Links
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that www.theworldand.com is not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Comments
Comments on our Blog and other Social Media Platforms are more than welcome.  We encourage a community environment and would love to hear from you.   If we believe your comment is in a unnecessarily negative, unkind,  non constructive, for SEO or reach purposes only it will be deleted.  If it is derogatory to our readers, other commenters or us it will also be deleted.

Governing Law
If any dispute arises between you and The World And, the laws of Australia will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Australia, and waive any right that you may have to object to an action being brought in those courts.

Acknowledgement
You acknowledge that you are 18 years of age or older and that you understand and agree with the above Booking Terms and Conditions and our Privacy Policy.

These terms were last updated on 22 March 2017 by Jenna van Bentum of The World And.

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